1. Order
What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it). Additionally, you can track the status of your order from your “order history” section on your account.
2. Can I change my order?
We can only change orders that have not been processed for shipping yet.
Once your order is under the status “preparing for shipping”, “shipping” or “delivered”, then we cannot accept any edits to your order.
To make changes to your order, please reach out to support through the helpdesk.
3. Payment
What payment methods do you accept?
You can purchase on our website using a debit or credit card.
We additionally offer support for PayPal and Cash on Delivery.
4. Shipping
Where do you ship?
Inside and Outside United States
How long does it take to ship my order?
For the wholesale delivery shipping time:
In Washington and Oregon, it will take 2-3 working days In other State it will take 4-7 working days
